Terms & Conditions

By placing an order with Atelier Dualité, you acknowledge and agree to the following terms and conditions. Please review carefully prior to purchase.

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Order Confirmation

All orders submitted through Atelier Dualité are considered final once payment has been processed and order confirmation has been issued.

Customers are responsible for reviewing all order details, including sizing, colorway selections, shipping information, and quantities before completing checkout.

Atelier Dualité reserves the right to refuse, cancel, or limit any order at our discretion.

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Contact & Customer Support

For all inquiries regarding orders, replacements, shipment concerns, or product-related issues, customers must contact Atelier Dualité directly via official customer support email.

All requests must include:

Full name
Order number
Proof of purchase
Detailed explanation of the issue
Clear photo or video evidence if applicable

Incomplete requests may delay response times or result in denial of claim review.

Customer Support Email ContactAtelierDualite@gmail.com