Privacy Policy
Atelier Dualité values your privacy and is committed to protecting your personal information with transparency, care, and security.
Privacy Commitment
This Privacy Policy explains how your information is collected, used, stored, and protected when interacting with our website, products, and services.
By accessing or purchasing from Atelier Dualité, you agree to the practices outlined below.
Information We Collect
When you visit our website or place an order, we may collect personal information including but not limited to:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- Device and browsing information
- IP address and website interaction data
This information is collected solely for operational, transactional, and customer service purposes.
How Your Information Is Used
Your information may be used to:
- Process and fulfill orders
- Provide shipment updates and tracking information
- Communicate regarding purchases or customer support inquiries
- Improve website functionality and customer experience
- Prevent fraudulent transactions or unauthorized activity
- Maintain internal business records
- Send marketing or promotional communications if voluntarily subscribed
Atelier Dualité does not sell or rent customer information to third parties.
Payment Security
All payments processed through Atelier Dualité are handled through secure third-party payment providers.
Sensitive payment information is encrypted and not stored directly by Atelier Dualité.
While we implement commercially reasonable safeguards to protect your data, no method of electronic transmission or storage can be guaranteed as completely secure.